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customer relationship management

“We were unhappy with our CRM partner because our applications were unstable and our network syncing mechanism was constantly broken. Our vendor said the problem was that we needed a new $20,000 server. We decided to get second opinions. We called in several groups and after extensive interviews we picked the Maple Group to help us solve our CRM stability issues. Not only did we not have to purchase a new server, the Maple Group saved us thousands of dollars on telecommunications and hardware upgrades. And GoldMine runs better than ever and so does our network!”
Jon Meder, CFO, Genesys Interiors

Through our relationships with first-class manufactures such as FrontRange and Microsoft, We offer our customers a high-level overview of the latest technology and trends in the Customer Relationship Management industry today. Our proven methodology revolves around clearly defining business goals, critical business metrics, ROI measurement strategy, and other solution requirements, then matching those requirements and goals with the appropriate mix of technology. The Maple Group helps clients build a business case with true ROI projections for implementing an effective CRM strategy. Once an appropriate solution has been adopted, we work with our clients to implement, test, troubleshoot and train in accordance with pre-defined time and budget constraints to ensure successful project delivery.

 

 

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Our implementation methodology ensures a high ROI.

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Just need plain vanilla?  Check out our FastTrack program!

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Don't forget to check out our resource center for detailed articles, business intelligence and whitepapers!

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Why choose
The Maple Group?


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